The purpose of establishing a referral child care service agency is to offer a high quality in-home child care program to modern families, whether it’s full time or part time.Nanny on Call PR, Inc. is the first referral babysitting placements agency established in Puerto Rico that provides the best choice for parents needing a trustworthy and qualified babysitter or nanny to take care of their children.Nanny on Call PR, Inc.provides 24 hour baby sitting service and has the best child care providers to watch over children’s safety.
Our around the clock system guarantees that a fully backgrounded checked childcare provider will be available to assist you, precisely to avoid further inconveniences.As soon as you call up, Nanny on Call will have a baby sitter for your family.The Nanny will care for your child at the specified hours and if you need extra time, we will gladly provide the requested service. We also provide live-out nannies throughout United States and Puerto Rico.In our data base we have the most competent and caring nannies eager to be part of your family.
OFFICE HOURS: MON - SAT 10:00AM - 6:00PM
SUN 11:00AM - 5:00PM
Reservations made through phone lines requires 24 hours to process
made through email requires 72 hours to process
"Official babysitting and nanny
provider for the Puerto Rico
tourism industry"
Nanny on Call PR, Inc. is authorized and recognized as the first and only Child Care Placement and Referral Agency in Puerto Rico.
24hours reservation required
We simply know how...
FAQ's
These are the most frequent asked questions from parents. If you have any question that is not posted feel free to contact us for immediate assistance.
A: You need to contact the agency with a minimum of twenty four (24) hours in advance to schedule and book a service. If you call the agency the same day that you need the service you will be place in a waiting list upon services cancellations.
A: Staff undergoes a rigorous process of evaluation, selection and training that includes a presentation of all working official documents, interviewing process, a basic background check and training time along with a supervisor.All staff is under supervision and evaluation regularly to ensure our quality signature and trusted name.
A: Yes, your child will be very safe.Your child will be supervised and taken care of by one of our loving and trusted caregivers.You may not know our caregivers, but we do.Our caregivers are our exclusive own personnel and we are a highly premium trustable entity that acknowledges parent’s concerns and worries.We, as mothers, sisters, aunts and even grandmothers know the value and preciousness of childhood and will make sure that your child is having a happy moment with our staff.
A: You are allowed to cancel a service with a minimum of four (4) hours notice without charges or penalties.If you cancel service with a less than four (4) hours notice you will be charge a cancellation fee of $25.If you cancel services upon caregiver arrival to your home, you will be charge two (2) hours of service.
A:The babysitter will always meet you right at your room door.There is no need of waiting in a lobby, or anywhere else around.Just get ready to have a great time while our caregiver meets you right at the commodity of your hotel room.
Q: Do I need to fill out a form to get Nanny on Call services?
A:Yes.You must fill out the online acknowledgment and submit it. Our operators gladly will assist you with payment and booking.
Q: How should I contact the agency?
A:You should contact the agency either online or by telephone from to .
Q: I am traveling with other parents, can we share the babysitter?
A:Yes you can share the babysitter as long as the total of children is no greater than four (4).Group rates will not apply.
Q: Our children need to have a meal while the babysitter is with them, how do we work this out?
A: You can call room service and order meal for your children; the babysitter will follow up your order, or you can instruct our staff to order for your children at a specified time.You do not need to leave cash, the order will be charged to your room account and a receipt by the hotel should be provided for your records.
Q: Can the caregiver bring the kids down to the beach area?
A: No. The beach site is not a safe area for our staff along with children.
Q: I schedule four child care services but I only need three, will I be charged for all four services?
A: No.The agency charges only for the used time after the first four hours of basic child care service.Remember to cancel within the grace period to avoid penalties.
Q. If our caregiver gets sick and cannot provide services once we started using the agency's service, do I need to cancel service?
A:No.Nanny on Call PR, Inc. will notify any changes and a new staff will be assign to you at no extra cost.
Q: I have a child with special necessities, can I still use Nanny on Call PR, Inc.?
A: Yes.If you have a child with special necessities you must notify the agency We will provide a care giver qualified to help you with your child.
Q: Should I inform the agency about any health condition or medication my child is having?
A: Yes.If your child is taking any medication or is under any medical treatment, you must notify the agency.
Q: Do I need to provide any meal to our care giver?
A: Shifts longer than four (4) hours taking place during any meal time, require the parents to provide a simple meal to our staff.If you do not wish to offer a simple meal to your care giver you must notify it at the moment of placing and booking your reservation.
Q: What am I supposed to do if I am concern about any issues with the nanny?
A: If for some reason you have any concerns with your care giver, you must call immediately and talk with one of our operators.Your concerns should be genuine and not based on religious, political or race bases.
Rent everything you need to make your child feel like home!!
Nanny on CAll PR, Inc. has its name, logo, slogan and concept retistered as a service mark belonging to Nanny on Call PR, Inc. and its owners under the laws of the commonwealth of Puerto Rico. Registered as a legal entity that is authorized to do business, and in compliance with the Law of Registry for Business and Commerce by the Export and Commerce Chamber of Puerto Rico and the government. Any distribution of information, programs, or any other confusing information by any other entity, public or private, or any individual doing business in Puerto Rico, constitute a violation of the law.
